Question 1

How does online therapy work on Novayat?

Accepted Answer

Connect with licensed therapists through secure video, voice, or text sessions. Choose the format that works best for you and schedule sessions that fit your lifestyle.

Question 2

Are your therapists licensed?

Accepted Answer

Yes, all our therapists are licensed mental health professionals who are board-certified and undergo rigorous verification before joining our platform.

Question 3

Is my information private and secure?

Accepted Answer

Absolutely. We use end-to-end encryption and are fully HIPAA compliant. Your conversations and personal information are protected by the same security standards used by major healthcare institutions.

Question 4

How much does therapy cost?

Accepted Answer

Our therapy sessions are competitively priced and we accept most insurance plans. Contact us for specific pricing information and insurance verification.

Question 5

Can I switch therapists if needed?

Accepted Answer

Yes, you can switch therapists at any time if you feel you need a better match. We want you to feel comfortable with your chosen therapist.

Question 6

Do you offer crisis support?

Accepted Answer

Yes, we provide 24/7 crisis support through our trained crisis intervention specialists. If you're in immediate danger, please call 911 or 988 (Suicide & Crisis Lifeline).

Frequently Asked Questions